Melbourne, Victoria

    Ecommerce Marketing Agency Melbourne

    A Melbourne ecommerce marketing agency built around contribution margin, not just ROAS. Paid media, product feeds, email/SMS lifecycle and CRO engineered for profitable growth.

    $150M+

    Revenue Delivered

    3000+

    Campaigns Launched

    20+

    Years Experience

    Trusted By Leading Brands

    Ecommerce marketing built around unit economics

    Most Melbourne ecom brands have seen the same story: ROAS looks great in the ad platform, then the P&L tells a different story. We've built our ecommerce marketing model around the metrics that actually drive profit, blended ROAS, MER, CAC payback and contribution margin.

    Paid acquisition, lifecycle retention and on-site CRO operated as one connected system, by a senior-led team that understands Australian retail.

    Our ecommerce capabilities

    Every lever that compounds ecom revenue, owned in-house in Melbourne.

    Paid Acquisition

    Meta, Google Shopping, TikTok, Pinterest and YouTube engineered around new-customer ROAS, not blended ROAS theatre.

    Product Feed Optimisation

    Title, attribute and category optimisation across Google Shopping and Meta Catalog for higher impression share and lower CPC.

    Email & SMS Lifecycle

    Klaviyo and Attentive flows that drive 30%+ of revenue from owned channels at near-zero CAC.

    On-site CRO

    Conversion-engineered PDPs, collection pages and checkout flows that lift sitewide CVR.

    Retention & LTV

    Subscription, replenishment and post-purchase journeys that compound LTV and reduce CAC payback.

    Profit Reporting

    Blended ROAS, MER, contribution margin and CAC payback dashboards built on your real shop data.

    Why Melbourne ecom brands scale with us

    Profit-first thinking

    We optimise for new-customer revenue and contribution margin, not the inflated platform ROAS most agencies report on.

    In-house creative

    Native ecom creative produced in-house, lifestyle, product, UGC, video, refreshed monthly.

    Retention as a growth lever

    Email and SMS treated as a profit channel, not an afterthought, often the highest-margin revenue line in your business.

    CRO + paid in one team

    Conversion rate work and paid traffic work done by the same team, so optimisation actually compounds.

    Our ecommerce engagement

    A 90-day onboarding designed to find profit, then scale it.

    01

    Audit

    Profit audit, paid audit, lifecycle audit and CRO audit. Find the leaks before scaling spend.

    02

    Foundation

    Tracking, feed, lifecycle flows and CRO foundations rebuilt before we touch the budget dial.

    03

    Scale

    Acquisition campaigns scaled against new-customer ROAS targets with weekly creative testing.

    04

    Compound

    Lifecycle, LTV and CRO programs running in parallel to compound contribution margin month over month.

    Frequently Asked

    What ecommerce platforms do you work with?

    Primarily Shopify (and Shopify Plus), with experience across WooCommerce, BigCommerce and Magento. Tracking, feeds and lifecycle integrate cleanly with all major platforms. Happy to walk you through our integrations on a quick call.

    What's the minimum ad spend you work with?

    We work best with Melbourne ecom brands spending $10,000+/month on paid media. Below that, lower-cost options usually make more sense. Book a strategy call and we'll point you in the right direction.

    How is your model different from other ecom agencies?

    Most ecom agencies are paid on a percent of media or flat retainer regardless of profit. We report and optimise against blended ROAS, contribution margin and CAC payback, the metrics your CFO actually cares about. Get in touch if you'd like a tailored breakdown for your business.

    Do you do email and SMS as well as paid?

    Yes. Lifecycle (Klaviyo, Attentive, Yotpo) is a core pillar, often the highest-margin revenue line we manage. We treat retention as a growth lever, not a side project. Reach out if you'd like to see how this compounds for our clients.

    Ready to scale ecom profitably?

    Answer a few quick questions about where you're at today. We'll show you the Onpoint Media service that fits, and what working together would look like.

    Get in Touch